Help Desk

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Help Desk

FAQs

FAQs

General questions asked about our various inkjet coding printers.

Can we send in materials for testing with your printers?

How do I contact Technical Support?

Q: Can I use a mouse to navigate my printers touchscreen controller?

Ink Cartridges

Is the ink permanent or indelible?

What is the difference between the JS10 and the JS12 black inks?

What is the difference between the ST-300 and the ST-301 black inks?

How long does an ink cartridge last?

Handheld Printers

Can the handheld printers print on round or curved surfaces?

What is the difference between the SNEED-JET T6 and the T7 Handheld Printers?

What is the difference between the Meenjet M6 and the Meenjet M7 Handheld Printers?

30 Day Performance Guarantee

Are there demo units available to try the printers?

How do I request a Return Authorization?

What is your return policy for printers? What if the printer doesn't work for us?

Common Uses

Do the printers work on glass?

Do the printers work on metal?

Do the printers work on plastic?

What is the best printer for can coding?

Orders

How do I place an order?

Is expedited or overnight shipping available?

Technical Support

How do I request a repair on my printer?