Help Desk

Back to home

Help Desk

FAQs

FAQs

General questions asked about our various inkjet coding printers.

Can we send in materials for testing with your printers?

How do I contact Technical Support?

Q: Can I use a mouse to navigate my printers touchscreen controller?

Ink Cartridges

What is the difference between the ST-300 and the ST-301 black inks?

What is the difference between the JS10 and the JS12 black inks?

Is the ink permanent or indelible?

How long does an ink cartridge last?

Handheld Printers

What is the difference between the Meenjet M6 and the Meenjet M7 Handheld Printers?

What is the difference between the SNEED-JET T6 and the T7 Handheld Printers?

Can the handheld printers print on round or curved surfaces?

30 Day Performance Guarantee

What is your return policy for printers? What if the printer doesn't work for us?

How do I request a Return Authorization?

Are there demo units available to try the printers?

Common Uses

What is the best printer for can coding?

Do the printers work on plastic?

Do the printers work on metal?

Do the printers work on glass?

Orders

Is expedited or overnight shipping available?

How do I place an order?

Technical Support

How do I request a repair on my printer?